Data Recovery

We do provide on and off site data recovery. Contact us for details. We don’t charge for off-site media diagnostic.

A short description of our Data Recovery Process:

We first diagnose the storage media SD card, USB storage, SSD or HDD, then we talk about the issues that the media has. It’s the customer’s decision to continue with the data recovery. We do make an image of the media, a bit by bit perfect copy of the media. Once that process is complete we can then extract the data.

Of course not all storage devices’ situation are the same.

Arobas Uldry Tunis

Hard drives

If your Hard Drive has one of many issues described make sure to turn off the computer immediately and avoid trying to fix your problem.

A brief description of each logical failure is available in the section below:

  • Deleted Files

Files that have been deleted from a Hard Drive (HDD for short) are usually recoverable, as long no new data were written do the hard drive.

  • Formatted File System

Hard drives are formatted in order to be used by an Operating System (OS). Windows (XP, 7, 8, 10 and 11) do use the NTFS file system, Linux uses many file systems (I.E. : Ext3/4, ZFS, BRTFS and etc.) . Sometimes, especially with external drives Windows might detect an issue with the HDD and offers to format the drive. Or the User can format the wrong partition of the HDD.

  • Partition Corruption

Damage or corruption of the partition table could lead to partitions becoming inaccessible (blank disks, unknown partition or file system). Usually USB drives such an external HDD do have more chances of having such issue.

  • Bad Sector

Sectors on a hard drive are sections of the platter where data is written and read from. Once they become broken or damage, they can make the drive behave very strangely. Here is a list of symptoms of bad sectors failure:

      • Unbootable drive
      • Corrupt partitions
      • Corrupt files and directories
      • Corrupt firmware
      • Unusual wear and tear on the drive

  • Firmware corruption

Firmware on a hard drive is software that is actually written to the platters, and is responsible for many major functions of the hard drive including accessing the data, as well as reading and writing to the drive. When the firmware is corrupted the following symptoms can occur.

      • Drive will not initialize 
      • Drive is slow responding
      • Drive is not running properly
      • Drive will not be recognized by the computer

Supported UDD Sata, IDE 1.8″,2.5″ & 3.5″, ZIF, LIF, mSATA, Micro SATA.

Solid State Drives

Solid State Drives has the same role as the HDD, but smaller and faster. Although they don’t operate like HDD, they are constituted of many NAND chips, a cpu and RAM.

Common logical issues

  • Corrupt firmware
  • Bad sectors

File Deletions

This is a special topic, not all SSD are made the same. Modern SSD have a function called TRIM, it clean up all deleted data and organize the remaining data. Usually modern Operating systems do have the function enabled for SSD. So if your SSD has TRIM enabled, file deletion is possible to recover on some SSD models otherwhise irreversible.

Supported SSD SATA, M.2 AHCI, M.2 NVME, Apple 12+16 pin (2013-2017), Apple Macbook 17+7 pin (2010-2012).

Flash and NAND Devices

USB devices or external Storage device such as  SD cards, CF cards , Flash drives have many similarities to SSD.
Supported devices: CF card, SD card, USB 1,2,3, USB Type C.

NAS, SAN & R.A.I.D.

Any storage media having 2 or more HDDs can be considered as a server.

NAS is the diminutive for Network Attached Storage, a device that is capable to be connected to your network and serve your files to any device (smartphone, laptop, desktop) available in your network.

SAN or Storage Area Network is a high-speed network that provides storage devices. It is a unique system that provides services that NAS doesn’t support.

Supported RAID O, 1, 5, 10, LVM, JBOD. SATA or M.2 only.

Remote Data Recovery


This brand new service allows us to recover your data without disturbing you with either transportation of your storage media(s) or sending you our technician on site.
Supported recovery: Hard drive disks, Solid State Disk, JBOD, RAID. 1 to 5, Nested and Non-Standard Raid levels RAID 10 (1+0). RAID1E, RAID5E,RAID5EE and RAID6E, Various Disk and Volume Managers (Windows Dynamic Disks, Windows Storage Spaces, Apple RAIDs, Apple CoreStorage/FileVault/Fusion Drive Volumes, LVM and LVM2).

Please contact us about the process of remote data recovery and/or for the cost of the remote data recovery.

  • ADATA EU800 (SM2320G)
  • ADATA Legend 800 (SM2269XT)
  • ADATA Legend 850 Lite (SM2269XT)
  • ADATA XPG GAMMIX S11 Pro (SM2262EN)
  • ADATA XPG SX7000 (SM2260G)
  • ADATA XPG8200 (SM2262EN)
  • Digma Mega S3 (SM2263XT)
  • HP EX900 (HP H8068 (SM2263XT))
  • HP EX900 (HP H8098 (SM2263XT))
  • HP EX920 (HP H8038 (SM2262EN))
  • Intel Optane H10/H20 (SM2263) Logic issues only!
  • KingSpec P300 (SM2263XT)
  • Kingston NV2 (SM2267XT)
  • Kingston A2000 (SM2263EN)
  • Kingston DataTraveler Max (SM2320G)
  • Kingston XS2000 (SM2320G)
  • Lexar NM600 (SM2263XT)
  • Neo Forza Zion NFP03 (SM2263XT)
  • Radeon R5 (SM2263XT)
  • Smartbuy Jolt SM63X  (SM2263XT)
  • Transcend ESD310 (SM2320G)
  • Transcend MTE110S  (SM2263XT)
  • Transcend MTE220S ( (SM2262EN)
  • Zion NFP03 (NeoForza)
  • Apacer A52280P2 (PS5008)
  • Apacer AS2280P4 (PS5012)
  • Apacer AS2280Q4 (PS5016)
  • Apacer PP3480 (PS5013)
  • Dexp L2 (PS5012)
  • Dexp L3 (PS5013)
  • Dexp M1 (PS5012)
  • Crucial P3 (PS5021)
  • Crucal X6 (PS2251-17)
  • GIGABYTE AORUS ASM2NE6 (PS5016)
  • Gigabyte GSM2NE8 (PS5008)
  • Kingston A1000 (PS5008)
  • Kingston KC1000 (PS5007)
  • Kingston KC3000 (PS5018)
  • LiteON MU X (PS5008)
  • MSI SPATIUM M450 (PS5019)
  • MSI SPATIUM M390 (PS5015)
  • MSI DATAMAG (PS2251-17)
  • Patriot Hellfire M2 (PS5007)
  • Patriot Scorch M2 (PS5008)
  • Patriot P300 (HG2283)
  • QUMO Novation 3D (Ps5013)
  • Qumo Novation 3D (PS5019)
  • Seagate Barracuda 510 (Seagate STXYP016C031 (PS5012))
  • Seagate BarraCuda Q5 (Seagate STXZP01B6721 (PS5013))
  • Seagate FireCuda 510 (Seagate STXYP016C031 (PS5012))
  • Seagate Firecuda 520 (Seagate STXZP010BE70 (PS5016))
  • Seagate FireCuda 530 (Seagate STXZY01049E0 (PS5018))
  • Silicon Power UD90 (PS5021)
  • Silicon Power MS60 (PS2251-17)
  • Smartbuy E13T (PS5013)
  • Smartbuy Impact E12 (PS5012)
  • Smartbuy M8 (PS5008)
  • Toshiba RC500 (Toshiba TC58NC1202GST (PS5012))
  • WD_BLACK SN750 SE (PS5019)

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